FAQS

THE BASICS

How can I contact Honeybird?
Send us an email at Hello@gethoneybird.com.

What is your 30-Night Satisfaction Guarantee?
We give our customers 30 days (and nights) to try out their weighted blankets from the day they receive them. If you're not satisfied, we can offer you a free exchange to help you find the right weight. If you'd like to return the product, we'll send you a shipping label and we'll refund you, less shipping costs.

THE PRODUCT

Which weight should I choose?
We recommend the 10-pound blanket for anyone weighing 65-129 pounds. We recommend the 15-pound blanket for anyone weighing 130-199 pounds. We recommend the 20-pound blanket for anyone weighing over 200 pounds.

What colors are available?
Our blanket is available in Grey and Navy.

Can I buy the cover separately?
You can purchase the duvet cover only here: Duvet Cover

How large is the blanket?
It's throw sized, or 51 by 75 inches. It's not designed for specific bed sizes because most customers use it as a throw on top of their existing comforter.

What are the blankets made out of?
The duvet cover has a cotton side and a double knit side. The weighted inserts contain glass beads and polyester filling.

Are the blankets machine washable?
The blanket’s removable duvet cover is machine washable. We recommend spot cleaning the insert.

SAFETY

How can I safely use my Honeybird weighted blanket?

Our team wants your Honeybird weighted blanket to make a positive difference in your daily routine. For that reason, we strongly urge you to use the product safely!  

Our weighted blankets should only be used by people who can safely remove the product without assistance from others. We recommend storing your blanket safely out of the reach of anyone who cannot (e.g., children, pets).

What safety issues should I be aware of?

Choking Hazard
The weighted insert contains small parts and polyester filling, which may present a choking hazard to children. 

Suffocation Hazard
This blanket should only be used by a person capable of lifting 20lbs and removing this product without assistance. It's not recommended for anyone weighing less than 65lbs.

RETURNS & EXCHANGES

At Honeybird, we are proud to offer a 30-day, hassle-free trial so you can get the weighted blanket that’s perfect for you. If you’d like to exchange your blanket for a different weight, you may do so for free within 30 days from the date your product was delivered. Simply email us at hello@gethoneybird.com to get your exchange started.

If you prefer to return your blanket, we have a 30-day return policy from the date your product was delivered. A $14.95 fee will be deducted from your refund to cover the cost of return shipping and handling. Please allow 5-7 business days for your refund to be processed once your return has been received. For a full refund, the product must be returned in like-new condition with all original packaging intact. Please email us at hello@gethoneybird.com to get your return started. 

If the product arrives damaged, defective, or incorrect, we will cover the cost of return shipping and offer a full refund or an exchange. If you believe that your product has arrived damaged, defective, or incorrect, please contact us at hello@gethoneybird.com within 7 days of receiving the product. To expedite the process, please include a description of the issue and photo verification in your email.

 

Honeybird Weighted Blankets
1 Western Avenue, Boston, MA 02163